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 Presentations...


Use the links below to get all the details to these Huge Favourites amongst our clients.

 

"Who said Change is Good?

"Are you laughing yet?"

"But that's not what I meant!"

"What Successful Leaders Know"

"How to Wow! - Exceptional Service"


Who Said Change Is Good?

Jackey introduces change as a process that takes place in three very simple steps. Everything that is experienced around change will fall into one of the three steps.

Each of us goes through each step in the change process and we get stuck in different places. By helping participants identify at which step they are getting stuck quite simply is the first step in getting unstuck, and moving forward.

By the end of this session your teams will have completely new paradigm around change, and “buying in” to upcoming changes no longer an issue. Participants will absolutely realize that they have all the power on just how “pain” they would like to experience around change!

Be prepared to laugh learn and play

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Are You Laughing Yet?

This session provides participants with an insightful yet humorous perspective on the things we do, the choices we make and how they contribute to our overall well-being.

Participants are gently reminded that the cornerstones of successful, happy lives are rooted in their own personal mindset and ultimately their own actions.

Participants will experience shift after shift in consciousness, laughing and playing all the while, as Jackey shares experiences from her adventure filled life.

Participants will leave this session feeling confident, energized and empowered in their own ability to contribute to the overall well being in their own personal lives as well as within their respected organizations.

Sit back and relax as Jackey shows you in her “as simple as that “ way at how your thoughts control your experiences. You'll be just amazed at how effortlessly Jackey draws your group in for one of the most highly interactive and possibly life altering sessions you'll ever attend.

Prepare to laugh learn and play!

Ready to take the next step? Fill out your FREE online assessment

Want more info? Contact us here


"But that's not what I meant" - Powerful Communications Skills

Remaining calm, poised, professional, tactful and understanding can be at the very least extremely challenging at times.

Do you ever have to deal with difficult customers? Difficult co-workers? Difficult bosses? How about difficult children or spouses?

Have you ever noticed that sometimes no matter how slowly you speak sometimes some people just don't get it?

Well those days are over.

In this session participants will discover just how much personal power they have in any situation.

During this fun and interactive session participants embark upon a journey of identifying their own personal (and quite funny at times) communication style preferences, and then discover the splendid glory of Assertive communication.

Meet some of Jackey's real life cast of characters like “Mr. Angry” from Norfolk Virginia and sit tight for a Puppet Show extraordinaire.

Participants will move forward with the confidence to use only the most resourceful of communication strategies. Energized, empowered and strong.

Be prepared to Laugh, Learn and Play

Ready to take the next step? Fill out your FREE online assessment

Want more info? Contact us here

What Successful Leaders Know

Did any of you get the manual on “How to be Boss” when you got the job as boss?

Anybody wishing they had?

They gave you the job, but nobody told you that the skill set it takes to be boss and the skill set that got you the job as boss are usually quite unrelated.

How much time are you wasting everyday on trivial matters that are a costing your department money and just plain tiring you out?

Is “baby sitting” or “referee” in your job description? How about having to deal with bad attitudes and dealing with chronic late staff? You see they just didn't tell you everything about the job did they?

During this highly interactive session Jackey unveils 100 % guaranteed success strategies that the most successful leaders use on a daily basis.

Jackey will share with you the ever so simple 3 must dos of effective leadership, that are absolutely sure to end your behavioral and performance issues once and for all.

Learn the miracle of the absolutely simple yet amazing “Happy Riot Act” It is sure to start turning around those bad apples in your group.

Join in and experience first hand how Jackey turns sensitive and difficult situations into easy, logical and compassionate solutions. Position yourself with Power not Force; gain the respect recognition and results you deserve.


Get ready to laugh, learn and wake up to the possibilities.

Ready to take the next step? Fill out your FREE online assessment

Want more info? Contact us here

 

How to Wow! – Exceptional Service

During “How to Wow” - Exceptional Service we’ll cover all the status quo customer service training. These are vital to a successful customer service.

Developing listening skills, dealing with chronic complainers, and difficult clients, being able to see your organization through the customer's eyes as well as finding solutions are all essential to success, yet organizations still aren’t experiencing the transformations they are looking for within their Customer service departments.

In “How to Wow” participants will gain a whole new perspective of how they impact their clients. They will recognize the direct link between Exceptional service and their company’s success. As well, on a personal note, the links between how happy clients ensure their job security.

Jackey gently leads the way through laughter and absolutely unbelievable real life examples of “what you shouldn’t do” customer service, so that participants discover for themselves what it is specifically that they are doing now that is creating the “Wow” factor. Equally as important participants will identify what they are not currently doing and then embark on a journey of what they can do differently.

Jackey has an uncanny ability to create the necessary paradigm shifts resulting in instant changes, is truly the defining factor in her presentations.

Participants return back to the workplace feeling revitalized, empowered and eager to Wow the next client they're in contact with!

Be prepared to laugh, play and be very pleasantly surprised!

Ready to take the next step? Fill out your FREE online assessment

Want more info? Contact us here


 
 


"It was the best thing I have done so far for my career and personal development!"

Janelle Singh Human Resources Canada - S. Supervisor

 


Inspirational!


Christine Lam, Senior Manager – Pricewaterhouse Coopers LLP


"Absolutely life-altering! I will use this training, both professionally and in my personal life."

Gio Costantiello, Branch Manager – JMP Engineering Inc.

 


NRCC


National Research Council of Canada & Leadership

View the success story >




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